How do you design the experience? You can design a framework or architecture but the experience is in someone’s mind and in their emotions. UX research or UX analysis all make lots of sense but UX design does not, UX is in the emotions of the user not in a digital product or system. The
A UX portfolio shows the candidate is a thief and the interviewer opens a legal claim against them for viewing confidential information. The request for UX portfolios are what happens when graphic designers end up in charge of a UX department. In graphics, most things get published in the public domain so it’s completely fine
As with Agile, UX has suffered fools having a go and failing. Focusing on titles, roles, activities or outputs misses the essential process that has not been applied by qualified, able and intelligent people who are able to deliver. No amount of talking about wireframes without understanding that anyone can produce a wireframe, just like
It’s just the most embarrassing thing to hear intelligent people say UI/UX. It makes professional people cringe because your left wondering should you care that they are exposing ignorance or just let them get on with sounding like an idiot. I mean their ignorance is not your responsibility after all, or is it? So what’s
User Experience (UX) why is it important? User experience is so important because it enables client companies to get to the heart of their relationship with their customers without the marketing glamor that hides how they really feel and what they really experience. Client companies spend a great deal of money creating myths about what
After a year and a half of planning and work UCD2012 is almost due to start. It started as a conversation on Linkedin for me, then for a while between contacts became all consuming to make it happen. As a contractor myself I argued for an event that would also be available on a Saturday
I have been using the Internet for years in fact long before the world wide web became available but one thing has always mystified me; Why do people willingly give away so much private, valuable and dangerous information about themselves? Going back to a pre-web example, I realized years ago, in my teens that my
I like many other people love to use my mobile phone to view the web, contact friends through mobile applications and keep up to date. But recent changes by companies are driving me nuts; it’s so bad that I’m considering not using their services. So what’s the problem with mobile? When the World Wide Web
This is just a quick post showing the basic level differences between User Experience (UX) Roles and Information Architect (IA) Roles. I’m working on a full model post as well, but that is still being written. User Experience (UX) Roles. User Experience (UX) Roles Diagram User Experience Architect (UX Architect) Gathers requirements, defines the system

There seems to be a huge level of confusion around user experience (UX), but one of the key things is that the user interface is not the user experience. Simple digital systems are constructed with several interlinked components; User Interface – what the user sees Interface Logic – what the user can do Logical connections